PASSENGER GUIDE

Guides

Departures Guides

Departures

Check-in Counter Before proceeding to check-in, please look up the applicable check-in counter number for your flight and other information from the flight information display.
E-Tickets If you have an electronic ticket, the E-Ticket kiosk is available for self-service check-in at your convenience.

Domestic Departure Procedures Flowchart

Carry-on Baggage To insure safety, there are some limits to baggage sizes: Passengers holding a first-class ticket are allowed to carry two pieces of baggage, 5 kg/piece. Passengers holding an economy ticket are allowed to carry baggage with an overall weight of less than 5 kg, and every piece is limited to dimensions of less than 20 x 40 x 55 cm.
Free Checked Baggage Weight limits for free checked baggage: First-class 40 kg; Business 30 kg; Economy 20 kg, Passengers holding an infant ticket have no allowance.
Excess Baggage & Overweight Charges A fee applies for excess baggage and overweight items for domestic flights and is calculated at 1.5% of the price of an economy ticket (unit is Chinese Yuan, RMB).
Oversized and Unusual Baggage Please inform your airline about any oversized or unusual baggage items well in advance of departure.

Domestic Departure Procedures Flowchart

Security Checks All departing passengers are kindly asked to have their passport, tickets, and boarding pass ready for inspection by security, and after inspection to enter into the cleared waiting area.

Domestic Departure Procedures Flowchart

Waiting and Boarding Wait in the waiting area according to the boarding number on your boarding pass and listen for the boarding announcement. Please prepare and have your boarding pass out when boarding commences, as it is necessary to present your boarding pass when boarding.
Notice To ensure proper boarding, please pay attention to any broadcast notices and information on the boarding screen. For domestic flights, boarding will typically commence 30 minutes prior to flight departure, and will finish 10 minutes prior to flight departure time.

Domestic Departure Procedures Flowchart


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