PASSENGER GUIDE

Luggage service

Baggage

Baggage Claim

Important Information
  • 01

    After flight arrival, please refer to information monitors to find the appropriate baggage carousel associated with your flight number. Collect baggage at the baggage carousel in the Baggage Claim area of the Arrival Hall, and please be mindful to collect only your own baggage;

  • 02

    Please present your baggage claim tickets for validation by airport staff when leaving the baggage-claim area;

  • 03

    In the event of lost baggage claim tickets, passengers shall report the loss to the carrier, provide sufficient proof of ownership, and present their baggage claim ticket.

Notice
  • 01

    After collecting baggage from baggage claim, if you find that baggage is damaged or baggage has been lost, please inquire with the Baggage Service Counter for further assistance.



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